Reporting & Analytics Manager

T-Mobile Overland Park, Kansas
analytics manager analytics mobile data team manager analytical analysis accommodation finance tools leadership
June 12, 2023
Overland Park, Kansas
Be unstoppable with us!
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

The Reporting & Analytics Manager will be an individual contributor within the Payment Strategy and Assurance team. This group provides consultative analytics and other services to multiple teams within the Finance, Marketing, Retail, and Care. Payment Strategy Analytics ensures teams have the appropriate tools, access to data, and analytical resources needed to enable quality, data-driven decision making.
Success in the Reporting & Analytics Manager role will require maintaining a close working relationship with multiple strategic and operational teams in the Finance, Marketing, Retail and Care organizations to better understand their analytical challenges, provide ad-hoc analytical support, and to help craft sustainable, quality analytics across the payments analytics space. The Reporting & Analytics Manager will also provide oversight of our Payment and Fee forecasting process including presentation of payment and fee performance to senior leaders throughout T-Mobile. The Reporting & Analytics Manager will excel in the areas of financial modeling (Excel) data manipulation and visualization, statistics, financial analysis, and reporting. This role will provide analytic and reporting recommendations to leadership to drive improved operational efficiencies, cost of payment reductions, and return on investment by creating and communicating complicated analyses concisely.

Enterprise Core Competencies

Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

Essential Functions
  • Assesses the needs of the business, prioritize projects and drive analyses to completion. Work cross-functionally as needed to enable data architecture and solutions that best meet the analytics and reporting needs of the business
  • Gather complex data inputs from multiple sources, both internally and externally. Identify new data sources that will enhance business outcomes and support strategic and tactical objectives
  • Use modern visualization tools such as Tableau to enhance business understanding through artistic, simple, and concise data story telling.
  • Use statistical and other quantitative modeling techniques to analyze large data sets, identify business opportunities and quantify risks. Supports advanced analytics including prescriptive and predictive analyses
  • Identify and communicate key insight behind reports and analyses to leadership team
  • Complete complex ad-hoc research, analysis, and reporting. Serves as a subject-matter expert on the team
  • May assume project/initiative responsibility, and provide guidance to more junior employees or act as a team lead


Minimum Required
  • 5+ years' experience in analytics and reporting leveraging innate curiosity to solve difficult problems
  • Demonstrated knowledge of a variety of analytical concepts and techniques including: cost-benefit analysis, sensitivity analysis, predictive analytics/forecasting, optimization, decision trees, performance metrics and scoring
  • 2+ years of experience utilizing statistical software such as R, SAS, etc.
  • Expertise with BI tools such as Tableau and PowerBI
  • Expertise with SQL querying language (MSFT SQL Server and Teradata)
  • Some experience with Object Oriented Programming Languages (e.g. Python) a plus
  • Demonstrated ability to successfully manage competing priorities & deliverables in a fast-paced, dead-line oriented environment
  • Strong ability to think creatively and develop new solutions
  • Able to build strong cross-functional relationships


Minimum Required
  • Bachelor's Degree in Business, Finance, Economics, Information Management or related field
  • Master's Degree in Economics or Business preferred

T-Mobile US, Inc. offers a full range of comprehensive benefits, including medical, dental, vision, as well as matching 401(k), generous paid time off programs, phone service discounts, tuition reimbursement, free parking - not to mention a fun and business casual work environment.

T-Mobile US, Inc. is an equal opportunity employer (EOE). We strongly support diversity in the workforce.



At least 18 years of age
Legally authorized to work in the United States
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19, unless precluded from doing so by applicable law. The CDC currently defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Never stop growing!
T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

If you'd like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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